Wed like to tell you that all our merchandise is brand new, is in the best quality and is bought in upscale retail markets. We do not sell fake, used merchandise.This bag is brandnew, from RETAIL FULL PRICE STORES and comes with tag, dustbag/sleeping bag. This bag from MK boutique store and retail stores, not from MK OUTLET STORE. Zip middle compartment with metal pull. 01 inside zip pocket and KEY FOB. Adjustable, detachable Leather shoulder strap with 22"-25" drop. Double Rolled leather handles with 4 drop. 12.7" W X 8.4"H X 5.3D. If your packet is held up by your local custom office, please contact them as soon as possible and pay off the duty so that they can release you the packet. We work and store all items from SMOKE and PET FREE PROFESSIONAL WAREHOUSE. And we'll gladly resolve to your concerns. The item "Michael Kors Portia Black Saffiano Large Leather Shoulder Crossbody Bag" is in sale since Thursday, December 22, 2016. This item is in the category "Clothing, Shoes & Accessories\Women\Women's Bags & Handbags". The seller is "easyhook" and is located in McLean, Virginia. This item can be shipped worldwide.